Cancellation Policy

1. Cancel your renewal

• Plans are paid in advance, one month at a time. Cancelling stops the next renewal; nothing more is billed.
• You keep full access until the end of the month you have paid for.
• Changed your mind? Choose Keep my subscription any time before that date.
• The current month is not refunded (see the Refund Policy for the one exception).

2. Close your workspace today

• Access stops at once for you, your team and your members.
• You can undo it yourself within 24 hours; everything comes back as it was.
• After 24 hours the workspace is queued for deletion (see 4).

3. After your access ends

Whether you cancelled or simply did not renew, your workspace is locked and your data is kept for 60 days. During that time you can sign in to:

• Pick a plan — everything switches back on exactly as you left it.
• Keep your data in the Data Vault — ₹500 + GST a month keeps it safe without access, for as long as you renew it.
• Download your data — your records as spreadsheets (CSV).

We email you 30, 7 and 1 day(s) before the 60 days are up.

4. Deletion

• After the 60 days (or 24 hours after closing today), the workspace is queued for deletion. You can still pick a plan to come back until it is deleted.
• Deletion is done by the Deskr team and is permanent: your database, uploaded files and our backup copies of them are removed.
• Invoices, payments and credit notes are kept as the law requires for tax records.

5. Operator-led cancellations of member bookings

If your space cancels a member's booking through Deskr, the member is refunded per the cancellation rules configured in your workspace.

6. Contact

For cancellation help, write to billing@deskr.in. We'll respond within 1 business day.